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Samsung PN60F5300AFXZA - no sound    
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Bobby E.



Joined: 09 Nov 2015
Posts: 2
Location: Hollywood, Florida

PostPosted: Mon Nov 09, 2015 4:36 pm    Post subject: Samsung PN60F5300AFXZA - no sound Reply with quote

I have a Samsung Model PN60F5300AFXZA. The t.v. stopped coming on and I called The Geek Squad. They said I needed a power module and an main panel module. I got both and installed them. The t.v. comes on and works great except for one thing; no sound. I called my cable provider and they checked everything outside the t.v. and said it is the t.v. I reopened the t.v. and checked all connections and all seem fine. Any ideas why there is no sound. I also had them change the HDMI cable but still no luck. Any ideas?
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JTS1957



Joined: 21 Jan 2009
Posts: 2237
Location: Far, Far Away

PostPosted: Mon Nov 09, 2015 10:20 pm    Post subject: Reply with quote

Go into customer menu and turn SPEAKERS to ON?
Bobby E.



Joined: 09 Nov 2015
Posts: 2
Location: Hollywood, Florida

PostPosted: Tue Nov 10, 2015 6:14 am    Post subject: Reply with quote

Thanks for the reply. The cable company tech already did that. Perhaps the parts I received are defective? Bob
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